Shipping Policy
Shipping Policy
We do our best to get your order to you quickly and safely. Please review the information below regarding shipping rates, timelines, and responsibilities.
Processing Time:
Orders are processed within 1–3 business days (Monday–Friday). You’ll receive a confirmation email with tracking once your order ships.
Shipping Rates & Delivery Times:
Shipping rates are calculated at checkout based on your location and preferred method.
Estimated delivery times (after processing):
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Standard Shipping: 2–5 business days
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International Shipping: 7–21 business days (varies by destination)
Please note: delivery times are estimates and may be affected by the carrier, holidays, or weather.
Shipping Carriers:
We primarily use USPS, UPS, or FedEx depending on the order and destination.
Tracking Your Order:
Once shipped, you’ll receive a tracking number by email. If you don’t receive one, feel free to contact us at hello.groveclothing@gmail.com.
Shipping Errors & Lost Packages:
We are not responsible for:
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Delays caused by the carrier
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Packages lost or stolen after marked “delivered”
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Incorrect addresses entered at checkout
Please ensure your address is correct when placing your order. If a package is returned to us due to an incorrect address, we’ll reach out to reship (additional fees may apply).
Shipping Disclaimer
We are not responsible for shipping delays caused by carriers, weather, customs, or other unforeseen factors once your order has been dispatched. All delivery estimates are approximate and not guaranteed.
Once a package is marked as delivered by the shipping provider, we are no longer liable for lost, stolen, or misplaced items. Please double-check your shipping address before completing checkout. We cannot issue refunds for packages shipped to incorrect or incomplete addresses provided at the time of order.
For any delivery issues, we recommend contacting the carrier directly. If you need assistance, you can also reach us at hello.groveclothing@gmail.com.